Synergy Wholesale Management System Maintenance
Scheduled Maintenance Report for Synergy Wholesale
Completed
The scheduled maintenance has been completed.
Posted Aug 19, 2021 - 10:47 AEST
Update
Systems should be coming back online and returning to normal function.

We are continuing to monitor closely and working on identifying the root cause of this extended outage to prevent this in future. If there are any issues being experienced with any functions in your account please raise it with our team via Call or Chat immediately so it can be escalated through for us to investigate.
Posted Aug 19, 2021 - 10:01 AEST
Update
We have placed a maintenance page up on https://manage.synergywholesale.com while our senior technicians continue to work on restoring services.

We have no firm ETA at this stage but hope to have further information on this in the next 30 minutes.
Posted Aug 19, 2021 - 09:32 AEST
Update
Our team are continuing to work on restoring access and functionality of the Synergy Frontend. We apologise for the extended downtime and outage of services.

We'll be posting updates and any ETA here once we have them.

We thank you for ongoing patience and understanding.
Posted Aug 19, 2021 - 08:46 AEST
Update
Restoration work is still under way and expected to be completed within the next 30 minutes.
Posted Aug 19, 2021 - 07:15 AEST
Update
Systems are currently in the process of being restored, we will have a further update in 30 minutes.
Posted Aug 19, 2021 - 06:42 AEST
Update
Our scheduled maintenance is still currently under way and proceeding successfully, however has taken longer than anticipated. We expect that all systems should be operational by 6:00AM AEST.
Posted Aug 19, 2021 - 04:41 AEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 19, 2021 - 04:32 AEST
Scheduled
The Synergy Wholesale Management System will be undergoing maintenance. During this time the Synergy Wholesale Management System and Synergy Wholesale API will be unavailable.

During this maintenance, all domain names and services will still work as per normal. You will only not be able to access the Synergy Wholesale Management System to manage your services.
Posted Aug 19, 2021 - 04:31 AEST
This scheduled maintenance affected: Management Interface, API, and Registry Connections.