All Systems Operational

About This Site

All of our networks, servers and systems are internally and externally monitored 24 hours a day, 7 days a week, but if you happen to identify a problem or fault not shown here, please submit a new ticket through our management interface or call us on (03) 8399 9483.

Events lasting less than 15 minutes may not be shown.

Management Interface Operational
API Operational
Registry Connections ? Operational
SMS Gateway Operational
URL & Email Forwarding ? Operational
Free DNS Hosting ? Operational
Hosting Services ? Operational
Sydney Network Operational
Melbourne Network Operational
Support Operational
Phone Support ? Operational
Ticket Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 23, 2019

No incidents reported today.

Apr 22, 2019

No incidents reported.

Apr 21, 2019
Resolved - This incident has been resolved.
Apr 21, 21:26 AEST
Investigating - We have received reports of customers on the Telstra network having connectivity issues to our network. We are in contact with Telstra and Supeloop to try and get the issue resolved.

Thank you for your understanding.
Apr 21, 10:23 AEST
Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019
Completed - The scheduled maintenance has been completed.
Apr 18, 02:41 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 02:01 AEST
Scheduled - We are performing maintenance on the Nameserver node that houses our NS2 nameservers for both Synergy Wholesale Legacy services and Free DNS hosting.
During this time NS2 will be unavailable, however NS1 will still be responding and no effect on customers is expected.
Apr 16, 16:26 AEST
Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019
Completed - The scheduled maintenance has been completed.
Apr 12, 04:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 00:00 AEST
Scheduled - Afilias (the .au registry operator) have scheduled a 4 hour maintenance window, during which time customers may be unable to register, renew, or manage their .au domain names. Domains will continue to resolve during this time. Thank you for your understanding.
Apr 8, 14:31 AEST
Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019
Resolved - We have been de-listed and all cPanel and webmail accounts are now loading without issue.
Apr 9, 19:50 AEST
Update - We are continuing to investigate this issue.
Apr 9, 13:52 AEST
Investigating - This issue has been escalated to the blacklist vendor to be resolved. We are awaiting de-listing to be processed.
There is no danger in visiting your account or accessing emails over webmail as these are false positive warnings.

For now you will need to select "Details" and then proceed to site on the prompt given.
Apr 9, 13:51 AEST