All Systems Operational

About This Site

All of our networks, servers and systems are internally and externally monitored 24 hours a day, 7 days a week, but if you happen to identify a problem or fault not shown here, please submit a new ticket through our management interface or call us on (03) 8399 9483.

Events lasting less than 15 minutes may not be shown.

Management Interface Operational
API Operational
Registry Connections ? Operational
SMS Gateway Operational
URL & Email Forwarding ? Operational
Free DNS Hosting ? Operational
Hosting Services ? Operational
Sydney Network Operational
Melbourne Network Operational
Support Operational
Phone Support ? Operational
Ticket Support ? Operational
LiveChat Support Operational
Email Hosting ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 8, 2022

No incidents reported today.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022
Completed - The scheduled maintenance has been completed.
Aug 2, 22:15 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 20:00 AEST
Scheduled - Our phone system will be undergoing some maintenance work which will result in our phone number being temporarily unavailable.

During this time you can still contact us through a Support Request from within the Synergy Wholesale Management System on contact us on LiveChat.

Aug 2, 13:04 AEST
Aug 1, 2022
Completed - The scheduled maintenance has been completed.
Aug 1, 22:46 AEST
Update - The maintenance is still ongoing and taking longer than we expected. We are hoping to have the phone service back soon.
Aug 1, 22:37 AEST
Update - The scheduled maintenance is still in progress, we will update the status once this is completed.
Aug 1, 22:15 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 22:00 AEST
Scheduled - Our phone system will be undergoing some maintenance work which will result in our phone number being temporarily unavailable.

During this time you can still contact us through a Support Request from within the Synergy Wholesale Management System on contact us on LiveChat.

Jul 29, 12:20 AEST
Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.

Jul 26, 2022

No incidents reported.

Jul 25, 2022
Resolved - Issue has been resolved by our vendor and LiveChat is working again.
Jul 25, 20:15 AEST
Investigating - Currently, our third-party LiveChat vendor is experiencing issues with their system.

This is causing our LiveChat option to be non-responsive. They are aware of the issues, and they are investigating.

Once the issue is resolved, our LiveChat system will return automatically.

Jul 25, 17:16 AEST