Identified - We are aware CalDAV and CardDAV are not currently working on Shared Hosting services. This is due to a cPanel update (v108) which requires a plugin to be installed.

We have found that installing the plugin removes all calendar appointments which make them inaccessible after it is installed. We are currently reviewing the implications of this change and have reached out to cPanel regarding this update.

We will update this status once a decision has been made

Nov 21, 2022 - 11:19 AEDT

About This Site

All of our networks, servers and systems are internally and externally monitored 24 hours a day, 7 days a week, but if you happen to identify a problem or fault not shown here, please submit a new ticket through our management interface or call us on (03) 8399 9483.

Events lasting less than 15 minutes may not be shown.

Management Interface Operational
API Operational
Registry Connections ? Operational
SMS Gateway Operational
URL & Email Forwarding ? Operational
Free DNS Hosting ? Operational
Hosting Services ? Operational
Sydney Network Operational
Melbourne Network Operational
Support Operational
Phone Support ? Operational
Ticket Support ? Operational
LiveChat Support Operational
Email Hosting ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 21, 2023

No incidents reported today.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

Mar 8, 2023
Resolved - This incident has been resolved.
Mar 8, 11:19 AEDT
Update - We are continuing to monitor for any further issues.
Mar 8, 11:15 AEDT
Monitoring - A fix has been implemented, and we are monitoring the results.
Mar 8, 11:13 AEDT
Identified - Our third-party LiveChat vendor is experiencing issues with their system. This is causing our LiveChat option to be non-responsive. They are aware of the issues, and they are investigating. Once the issue is resolved, our LiveChat system will return automatically.
Mar 8, 08:23 AEDT
Mar 7, 2023

No incidents reported.