Axigen email hosting degraded performance

The hardware has been fully recovered and we expect no more issues going forward. We sincerely apologies for any inconveniences.

We are already in the process of talking to vendors to ensure this issue isn't encountered again.

Thank you for your kind patience and if you have any issues please reach out to our support team via eTicket.

The cluster is sporadically having issues, which we are still investigating.

The nodes that had gone offline are back, and migration off the hardware is continuing.

Currently some nodes are having difficulties, we are working on it and should have it back shortly.

The Axigen servers are still currently stable. Our Senior Infrastructure team is still monitoring their performance closely.

Our Senior Infrastructure team have recovered the affected servers, and services are operational.

We are still closely monitoring the performance of these servers and will leave this status in a recovering state whilst we ensure no further issues will appear.

If you are still having issues with your Axigen email service, please contact our technical support team via support request, phone, or LiveChat.

Currently, we have 1 server unavailable for our email hosting product (Axigen).

Our Senior Infrastructure team is currently working on resolving this outage and trying to set up a temporary solution so that customers can access emails.

Once again, we apologise for the inconvenience this is causing you. If you need further support, please reach out to our technical support team via support request, phone, or LiveChat.

Currently, all dedicated email hosting (Axigen) services are unavailable whilst our Senior Infrastructure team investigate and work on a solution to bring the services back online.

We do apologise about any inconvenience that this may be causing you and we will continue to post updates here as they come.

We are aware of outages currently affecting part of the cluster, and our senior technicians are working to resolve the problem ASAP. We apologise for the downtime.

The performance of our dedicated email hosting (Axigen) has degraded again. Our Senior Infrastructure team are currently working on a resolution.

Performance has returned to normal and is currently being monitored closely by our Senior Infrastructure team.

We are currently experiencing degraded performance with our Dedicated Email Hosting servers (Axigen) Our Senior Infrastructure team are currently investigating this issue to get this resolved ASAP.

Please reach out to our support team for any assistance you need. We will provide updates on this status as we get more information.