Emergency name server maintenance.

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Updated

Name server functionally has been restored, excluding the following:

ns1.syd5.hostyourservices.net ns2.syd5.hostyourservices.net

Any services related to our SYD5 DNS cluster will still be experiencing issues at this time.

Identified

Our Infrastructure team are still working on the affected name servers.

We will continue to provide updates as they come.

Investigating

We are currently experiencing issues with our name servers, which require our Infrastructure team to perform emergency maintenance to restore service.

During this time, some DNS queries will fail or take longer to respond.

Once we have restored the services, we will provide another update.

Began at:

Affected components
  • Hosting Services
    • syn01ad.syd6.hostyourservices.net
    • syn01ae.syd5.hostyourservices.net
    • syn01ae.syd6.hostyourservices.net
    • syn01bd.syd6.hostyourservices.net
    • syn01be.syd5.hostyourservices.net
    • syn01be.syd6.hostyourservices.net
    • syn01cd.syd6.hostyourservices.net
    • syn01ce.syd5.hostyourservices.net
    • syn01ce.syd7.hostyourservices.net
    • syn01dd.syd6.hostyourservices.net
    • syn01de.syd5.hostyourservices.net
    • syn01ed.syd6.hostyourservices.net
    • syn01ee.syd5.hostyourservices.net
    • syn01fe.syd5.hostyourservices.net
    • syn01ge.syd5.hostyourservices.net
    • syn01he.syd5.hostyourservices.net
    • syn02ad.syd6.hostyourservices.net
    • syn02ae.syd5.hostyourservices.net
    • syn02ae.syd6.hostyourservices.net
    • syn02bd.syd6.hostyourservices.net
    • syn02be.syd5.hostyourservices.net
    • syn02be.syd6.hostyourservices.net
    • syn02cd.syd6.hostyourservices.net
    • syn02ce.syd5.hostyourservices.net
    • syn02ce.syd7.hostyourservices.net
    • syn02dd.syd6.hostyourservices.net
    • syn02de.syd5.hostyourservices.net
    • syn02ed.syd6.hostyourservices.net
    • syn02ee.syd5.hostyourservices.net
    • syn02fe.syd5.hostyourservices.net
    • syn02ge.syd5.hostyourservices.net
    • syn02he.syd5.hostyourservices.net
    • syn03ad.syd6.hostyourservices.net
    • syn03ae.syd5.hostyourservices.net
    • syn03ae.syd6.hostyourservices.net
    • syn03bd.syd6.hostyourservices.net
    • syn03be.syd5.hostyourservices.net
    • syn03be.syd6.hostyourservices.net
    • syn03cd.syd6.hostyourservices.net
    • syn03ce.syd5.hostyourservices.net
    • syn03ce.syd7.hostyourservices.net
    • syn03dd.syd6.hostyourservices.net
    • syn03de.syd5.hostyourservices.net
    • syn03ed.syd6.hostyourservices.net
    • syn03ee.syd5.hostyourservices.net
    • syn03fe.syd5.hostyourservices.net
    • syn03ge.syd5.hostyourservices.net
    • syn03he.syd5.hostyourservices.net
    • syn04ad.syd6.hostyourservices.net
    • syn04ae.syd5.hostyourservices.net
    • syn04ae.syd6.hostyourservices.net
    • syn04bd.syd6.hostyourservices.net
    • syn04be.syd5.hostyourservices.net
    • syn04be.syd6.hostyourservices.net
    • syn04cd.syd6.hostyourservices.net
    • syn04ce.syd5.hostyourservices.net
    • syn04ce.syd7.hostyourservices.net
    • syn04dd.syd6.hostyourservices.net
    • syn04de.syd5.hostyourservices.net
    • syn04ed.syd6.hostyourservices.net
    • syn04ee.syd5.hostyourservices.net
    • syn04fe.syd5.hostyourservices.net
    • syn04ge.syd5.hostyourservices.net
    • syn04he.syd5.hostyourservices.net
    • syn05ae.syd5.hostyourservices.net
    • syn05ae.syd6.hostyourservices.net
    • syn05be.syd5.hostyourservices.net
    • syn05be.syd6.hostyourservices.net
    • syn05ce.syd5.hostyourservices.net
    • syn05ce.syd7.hostyourservices.net
    • syn05de.syd5.hostyourservices.net
    • syn05ee.syd5.hostyourservices.net
    • syn05fe.syd5.hostyourservices.net
    • syn05ge.syd5.hostyourservices.net
    • syn05he.syd5.hostyourservices.net
    • syn06ae.syd5.hostyourservices.net
    • syn06ae.syd6.hostyourservices.net
    • syn06be.syd5.hostyourservices.net
    • syn06be.syd6.hostyourservices.net
    • syn06ce.syd5.hostyourservices.net
    • syn06ce.syd7.hostyourservices.net
    • syn06de.syd5.hostyourservices.net
    • syn06ee.syd5.hostyourservices.net
    • syn06fe.syd5.hostyourservices.net
    • syn06ge.syd5.hostyourservices.net
    • syn06he.syd5.hostyourservices.net
    • syn07ae.syd5.hostyourservices.net
    • syn07ae.syd6.hostyourservices.net
    • syn07be.syd5.hostyourservices.net
    • syn07be.syd6.hostyourservices.net
    • syn07ce.syd5.hostyourservices.net
    • syn07ce.syd7.hostyourservices.net
    • syn07de.syd5.hostyourservices.net
    • syn07ee.syd5.hostyourservices.net
    • syn07fe.syd5.hostyourservices.net
    • syn07ge.syd5.hostyourservices.net
    • syn07he.syd5.hostyourservices.net
    • syn08ae.syd5.hostyourservices.net
    • syn08ae.syd6.hostyourservices.net
    • syn08be.syd5.hostyourservices.net
    • syn08be.syd6.hostyourservices.net
    • syn08ce.syd5.hostyourservices.net
    • syn08ce.syd7.hostyourservices.net
    • syn08de.syd5.hostyourservices.net
    • syn08ee.syd5.hostyourservices.net
    • syn08fe.syd5.hostyourservices.net
    • syn08ge.syd5.hostyourservices.net
    • syn08he.syd5.hostyourservices.net
    • syn111.syd2.hostyourservices.net
    • syn111.syd3.hostyourservices.net
    • syn111.syd4.hostyourservices.net
    • syn112.syd4.hostyourservices.net
    • syn121.syd2.hostyourservices.net
    • syn121.syd3.hostyourservices.net
    • syn121.syd4.hostyourservices.net
    • syn122.syd4.hostyourservices.net
    • syn131.syd2.hostyourservices.net
    • syn131.syd3.hostyourservices.net
    • syn131.syd4.hostyourservices.net
    • syn132.syd4.hostyourservices.net
    • syn141.syd2.hostyourservices.net
    • syn141.syd3.hostyourservices.net
    • syn141.syd4.hostyourservices.net
    • syn142.syd4.hostyourservices.net
    • syn211.syd2.hostyourservices.net
    • syn211.syd3.hostyourservices.net
    • syn211.syd4.hostyourservices.net
    • syn212.syd4.hostyourservices.net
    • syn221.syd2.hostyourservices.net
    • syn221.syd3.hostyourservices.net
    • syn221.syd4.hostyourservices.net
    • syn222.syd4.hostyourservices.net
    • syn231.syd2.hostyourservices.net
    • syn231.syd3.hostyourservices.net
    • syn231.syd4.hostyourservices.net
    • syn232.syd4.hostyourservices.net
    • syn241.syd2.hostyourservices.net
    • syn241.syd3.hostyourservices.net
    • syn241.syd4.hostyourservices.net
    • syn242.syd4.hostyourservices.net
    • syn311.syd2.hostyourservices.net
    • syn311.syd3.hostyourservices.net
    • syn311.syd4.hostyourservices.net
    • syn312.syd4.hostyourservices.net
    • syn321.syd2.hostyourservices.net
    • syn321.syd3.hostyourservices.net
    • syn321.syd4.hostyourservices.net
    • syn322.syd4.hostyourservices.net
    • syn331.syd2.hostyourservices.net
    • syn331.syd3.hostyourservices.net
    • syn331.syd4.hostyourservices.net
    • syn332.syd4.hostyourservices.net
    • syn341.syd2.hostyourservices.net
    • syn341.syd3.hostyourservices.net
    • syn341.syd4.hostyourservices.net
    • syn342.syd4.hostyourservices.net