Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

Servers are now coming back online with our infrastructure team monitoring the progress.

We will continue to monitor to ensure that stability and performance return to normal.

Investigating

We are currently experiencing an issue with a handful of servers in one of our SYD6 clusters.

The affected servers are:

syn06ae.syd6.hostyourservices.net syn01ae.syd6.hostyourservices.net syn05ae.syd6.hostyourservices.net syn07ae.syd6.hostyourservices.net syn03ae.syd6.hostyourservices.net syn04ae.syd6.hostyourservices.net syn02ae.syd6.hostyourservices.net syn08ae.syd6.hostyourservices.net

Our infrastructure team are currently investigating this issue. More updates will follow when required.

You can always reach out to our technical support team via support request, phone or livechat for further assistance if required.

Began at:

Affected components
  • Hosting Services