Identified
Identified

The attacks are still ongoing, and we are waiting for cPanel to backport a fix so we can resolve these issues.

Investigating

We have currently disabled the cPanel service routing due to ongoing attacks on our fleet's cPanel services.

This means that accessing cPanel-related services via your domain, such as /cpanel, /whm, /webmail, etc, will no longer work.

The alternative is to connect via a subdomain (webmail.domain.com, cpanel.domain.com, etc.) if you have those records created.

Or connect via the direct ports:

Webmail: domain.com:2096 cPanel: domain.com:2083 WHM: domain.com:2087

We thank all of our partners for their patience whilst we deal with the ongoing attacks.

If you are still having issues accessing your hosting services, please reach out to our Technical Support team via a support request.

Began at:

Affected components
  • Hosting Services
    • syn01ad.syd6.hostyourservices.net
    • syn01ae.syd5.hostyourservices.net
    • syn01ae.syd6.hostyourservices.net
    • syn01bd.syd6.hostyourservices.net
    • syn01be.syd5.hostyourservices.net
    • syn01be.syd6.hostyourservices.net
    • syn01cd.syd6.hostyourservices.net
    • syn01ce.syd5.hostyourservices.net
    • syn01ce.syd7.hostyourservices.net
    • syn01dd.syd6.hostyourservices.net
    • syn01de.syd5.hostyourservices.net
    • syn01ed.syd6.hostyourservices.net
    • syn01ee.syd5.hostyourservices.net
    • syn01fe.syd5.hostyourservices.net
    • syn01ge.syd5.hostyourservices.net
    • syn01he.syd5.hostyourservices.net
    • syn02ad.syd6.hostyourservices.net
    • syn02ae.syd5.hostyourservices.net
    • syn02ae.syd6.hostyourservices.net
    • syn02bd.syd6.hostyourservices.net
    • syn02be.syd5.hostyourservices.net
    • syn02be.syd6.hostyourservices.net
    • syn02cd.syd6.hostyourservices.net
    • syn02ce.syd5.hostyourservices.net
    • syn02ce.syd7.hostyourservices.net
    • syn02dd.syd6.hostyourservices.net
    • syn02de.syd5.hostyourservices.net
    • syn02ed.syd6.hostyourservices.net
    • syn02ee.syd5.hostyourservices.net
    • syn02fe.syd5.hostyourservices.net
    • syn02ge.syd5.hostyourservices.net
    • syn02he.syd5.hostyourservices.net
    • syn03ad.syd6.hostyourservices.net
    • syn03ae.syd5.hostyourservices.net
    • syn03ae.syd6.hostyourservices.net
    • syn03bd.syd6.hostyourservices.net
    • syn03be.syd5.hostyourservices.net
    • syn03be.syd6.hostyourservices.net
    • syn03cd.syd6.hostyourservices.net
    • syn03ce.syd5.hostyourservices.net
    • syn03ce.syd7.hostyourservices.net
    • syn03dd.syd6.hostyourservices.net
    • syn03de.syd5.hostyourservices.net
    • syn03ed.syd6.hostyourservices.net
    • syn03ee.syd5.hostyourservices.net
    • syn03fe.syd5.hostyourservices.net
    • syn03ge.syd5.hostyourservices.net
    • syn03he.syd5.hostyourservices.net
    • syn04ad.syd6.hostyourservices.net
    • syn04ae.syd5.hostyourservices.net
    • syn04ae.syd6.hostyourservices.net
    • syn04bd.syd6.hostyourservices.net
    • syn04be.syd5.hostyourservices.net
    • syn04be.syd6.hostyourservices.net
    • syn04cd.syd6.hostyourservices.net
    • syn04ce.syd5.hostyourservices.net
    • syn04ce.syd7.hostyourservices.net
    • syn04dd.syd6.hostyourservices.net
    • syn04de.syd5.hostyourservices.net
    • syn04ed.syd6.hostyourservices.net
    • syn04ee.syd5.hostyourservices.net
    • syn04fe.syd5.hostyourservices.net
    • syn04ge.syd5.hostyourservices.net
    • syn04he.syd5.hostyourservices.net
    • syn05ae.syd5.hostyourservices.net
    • syn05ae.syd6.hostyourservices.net
    • syn05be.syd5.hostyourservices.net
    • syn05be.syd6.hostyourservices.net
    • syn05ce.syd5.hostyourservices.net
    • syn05ce.syd7.hostyourservices.net
    • syn05de.syd5.hostyourservices.net
    • syn05ee.syd5.hostyourservices.net
    • syn05fe.syd5.hostyourservices.net
    • syn05ge.syd5.hostyourservices.net
    • syn05he.syd5.hostyourservices.net
    • syn06ae.syd5.hostyourservices.net
    • syn06ae.syd6.hostyourservices.net
    • syn06be.syd5.hostyourservices.net
    • syn06be.syd6.hostyourservices.net
    • syn06ce.syd5.hostyourservices.net
    • syn06ce.syd7.hostyourservices.net
    • syn06de.syd5.hostyourservices.net
    • syn06ee.syd5.hostyourservices.net
    • syn06fe.syd5.hostyourservices.net
    • syn06ge.syd5.hostyourservices.net
    • syn06he.syd5.hostyourservices.net
    • syn07ae.syd5.hostyourservices.net
    • syn07ae.syd6.hostyourservices.net
    • syn07be.syd5.hostyourservices.net
    • syn07be.syd6.hostyourservices.net
    • syn07ce.syd5.hostyourservices.net
    • syn07ce.syd7.hostyourservices.net
    • syn07de.syd5.hostyourservices.net
    • syn07ee.syd5.hostyourservices.net
    • syn07fe.syd5.hostyourservices.net
    • syn07ge.syd5.hostyourservices.net
    • syn07he.syd5.hostyourservices.net
    • syn08ae.syd5.hostyourservices.net
    • syn08ae.syd6.hostyourservices.net
    • syn08be.syd5.hostyourservices.net
    • syn08be.syd6.hostyourservices.net
    • syn08ce.syd5.hostyourservices.net
    • syn08ce.syd7.hostyourservices.net
    • syn08de.syd5.hostyourservices.net
    • syn08ee.syd5.hostyourservices.net
    • syn08fe.syd5.hostyourservices.net
    • syn08ge.syd5.hostyourservices.net
    • syn08he.syd5.hostyourservices.net
    • syn111.syd2.hostyourservices.net
    • syn111.syd3.hostyourservices.net
    • syn111.syd4.hostyourservices.net
    • syn112.syd4.hostyourservices.net
    • syn121.syd2.hostyourservices.net
    • syn121.syd3.hostyourservices.net
    • syn121.syd4.hostyourservices.net
    • syn122.syd4.hostyourservices.net
    • syn131.syd2.hostyourservices.net
    • syn131.syd3.hostyourservices.net
    • syn131.syd4.hostyourservices.net
    • syn132.syd4.hostyourservices.net
    • syn141.syd2.hostyourservices.net
    • syn141.syd3.hostyourservices.net
    • syn141.syd4.hostyourservices.net
    • syn142.syd4.hostyourservices.net
    • syn211.syd2.hostyourservices.net
    • syn211.syd3.hostyourservices.net
    • syn211.syd4.hostyourservices.net
    • syn212.syd4.hostyourservices.net
    • syn221.syd2.hostyourservices.net
    • syn221.syd3.hostyourservices.net
    • syn221.syd4.hostyourservices.net
    • syn222.syd4.hostyourservices.net
    • syn231.syd2.hostyourservices.net
    • syn231.syd3.hostyourservices.net
    • syn231.syd4.hostyourservices.net
    • syn232.syd4.hostyourservices.net
    • syn241.syd2.hostyourservices.net
    • syn241.syd3.hostyourservices.net
    • syn241.syd4.hostyourservices.net
    • syn242.syd4.hostyourservices.net
    • syn311.syd2.hostyourservices.net
    • syn311.syd3.hostyourservices.net
    • syn311.syd4.hostyourservices.net
    • syn312.syd4.hostyourservices.net
    • syn321.syd2.hostyourservices.net
    • syn321.syd3.hostyourservices.net
    • syn321.syd4.hostyourservices.net
    • syn322.syd4.hostyourservices.net
    • syn331.syd2.hostyourservices.net
    • syn331.syd3.hostyourservices.net
    • syn331.syd4.hostyourservices.net
    • syn332.syd4.hostyourservices.net
    • syn341.syd2.hostyourservices.net
    • syn341.syd3.hostyourservices.net
    • syn341.syd4.hostyourservices.net
    • syn342.syd4.hostyourservices.net