Temporary cPanel Licence Issue.

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

cPanel has implemented a fix for this issue.

This fix is being rolled out now; as such, this issue should be resolved shortly.

Identified

We've identified an issue where cPanel's upstream servers are currently experiencing license registration issues.

This is incorrectly flagging our servers as unlicensed.

Our team is actively working directly with cPanel Support to resolve the connectivity issue and restore normal cPanel access as quickly as possible.

Note that this issue affects only cPanel access. Hosted websites, SSH, and FTP access remain operational.

Began at:

Affected components
  • Hosting Services
    • syn01ad.syd6.hostyourservices.net
    • syn01ae.syd5.hostyourservices.net
    • syn01ae.syd6.hostyourservices.net
    • syn01bd.syd6.hostyourservices.net
    • syn01be.syd5.hostyourservices.net
    • syn01be.syd6.hostyourservices.net
    • syn01cd.syd6.hostyourservices.net
    • syn01ce.syd5.hostyourservices.net
    • syn01ce.syd7.hostyourservices.net
    • syn01dd.syd6.hostyourservices.net
    • syn01de.syd5.hostyourservices.net
    • syn01ed.syd6.hostyourservices.net
    • syn01ee.syd5.hostyourservices.net
    • syn01fe.syd5.hostyourservices.net
    • syn01ge.syd5.hostyourservices.net
    • syn01he.syd5.hostyourservices.net
    • syn02ad.syd6.hostyourservices.net
    • syn02ae.syd5.hostyourservices.net
    • syn02ae.syd6.hostyourservices.net
    • syn02bd.syd6.hostyourservices.net
    • syn02be.syd5.hostyourservices.net
    • syn02be.syd6.hostyourservices.net
    • syn02cd.syd6.hostyourservices.net
    • syn02ce.syd5.hostyourservices.net
    • syn02ce.syd7.hostyourservices.net
    • syn02dd.syd6.hostyourservices.net
    • syn02de.syd5.hostyourservices.net
    • syn02ed.syd6.hostyourservices.net
    • syn02ee.syd5.hostyourservices.net
    • syn02fe.syd5.hostyourservices.net
    • syn02ge.syd5.hostyourservices.net
    • syn02he.syd5.hostyourservices.net
    • syn03ad.syd6.hostyourservices.net
    • syn03ae.syd5.hostyourservices.net
    • syn03ae.syd6.hostyourservices.net
    • syn03bd.syd6.hostyourservices.net
    • syn03be.syd5.hostyourservices.net
    • syn03be.syd6.hostyourservices.net
    • syn03cd.syd6.hostyourservices.net
    • syn03ce.syd5.hostyourservices.net
    • syn03ce.syd7.hostyourservices.net
    • syn03dd.syd6.hostyourservices.net
    • syn03de.syd5.hostyourservices.net
    • syn03ed.syd6.hostyourservices.net
    • syn03ee.syd5.hostyourservices.net
    • syn03fe.syd5.hostyourservices.net
    • syn03ge.syd5.hostyourservices.net
    • syn03he.syd5.hostyourservices.net
    • syn04ad.syd6.hostyourservices.net
    • syn04ae.syd5.hostyourservices.net
    • syn04ae.syd6.hostyourservices.net
    • syn04bd.syd6.hostyourservices.net
    • syn04be.syd5.hostyourservices.net
    • syn04be.syd6.hostyourservices.net
    • syn04cd.syd6.hostyourservices.net
    • syn04ce.syd5.hostyourservices.net
    • syn04ce.syd7.hostyourservices.net
    • syn04dd.syd6.hostyourservices.net
    • syn04de.syd5.hostyourservices.net
    • syn04ed.syd6.hostyourservices.net
    • syn04ee.syd5.hostyourservices.net
    • syn04fe.syd5.hostyourservices.net
    • syn04ge.syd5.hostyourservices.net
    • syn04he.syd5.hostyourservices.net
    • syn05ae.syd5.hostyourservices.net
    • syn05ae.syd6.hostyourservices.net
    • syn05be.syd5.hostyourservices.net
    • syn05be.syd6.hostyourservices.net
    • syn05ce.syd5.hostyourservices.net
    • syn05ce.syd7.hostyourservices.net
    • syn05de.syd5.hostyourservices.net
    • syn05ee.syd5.hostyourservices.net
    • syn05fe.syd5.hostyourservices.net
    • syn05ge.syd5.hostyourservices.net
    • syn05he.syd5.hostyourservices.net
    • syn06ae.syd5.hostyourservices.net
    • syn06ae.syd6.hostyourservices.net
    • syn06be.syd5.hostyourservices.net
    • syn06be.syd6.hostyourservices.net
    • syn06ce.syd5.hostyourservices.net
    • syn06ce.syd7.hostyourservices.net
    • syn06de.syd5.hostyourservices.net
    • syn06ee.syd5.hostyourservices.net
    • syn06fe.syd5.hostyourservices.net
    • syn06ge.syd5.hostyourservices.net
    • syn06he.syd5.hostyourservices.net
    • syn07ae.syd5.hostyourservices.net
    • syn07ae.syd6.hostyourservices.net
    • syn07be.syd5.hostyourservices.net
    • syn07be.syd6.hostyourservices.net
    • syn07ce.syd5.hostyourservices.net
    • syn07ce.syd7.hostyourservices.net
    • syn07de.syd5.hostyourservices.net
    • syn07ee.syd5.hostyourservices.net
    • syn07fe.syd5.hostyourservices.net
    • syn07ge.syd5.hostyourservices.net
    • syn07he.syd5.hostyourservices.net
    • syn08ae.syd5.hostyourservices.net
    • syn08ae.syd6.hostyourservices.net
    • syn08be.syd5.hostyourservices.net
    • syn08be.syd6.hostyourservices.net
    • syn08ce.syd5.hostyourservices.net
    • syn08ce.syd7.hostyourservices.net
    • syn08de.syd5.hostyourservices.net
    • syn08ee.syd5.hostyourservices.net
    • syn08fe.syd5.hostyourservices.net
    • syn08ge.syd5.hostyourservices.net
    • syn08he.syd5.hostyourservices.net
    • syn111.syd2.hostyourservices.net
    • syn111.syd3.hostyourservices.net
    • syn111.syd4.hostyourservices.net
    • syn112.syd4.hostyourservices.net
    • syn121.syd2.hostyourservices.net
    • syn121.syd3.hostyourservices.net
    • syn121.syd4.hostyourservices.net
    • syn122.syd4.hostyourservices.net
    • syn131.syd2.hostyourservices.net
    • syn131.syd3.hostyourservices.net
    • syn131.syd4.hostyourservices.net
    • syn132.syd4.hostyourservices.net
    • syn141.syd2.hostyourservices.net
    • syn141.syd3.hostyourservices.net
    • syn141.syd4.hostyourservices.net
    • syn142.syd4.hostyourservices.net
    • syn211.syd2.hostyourservices.net
    • syn211.syd3.hostyourservices.net
    • syn211.syd4.hostyourservices.net
    • syn212.syd4.hostyourservices.net
    • syn221.syd2.hostyourservices.net
    • syn221.syd3.hostyourservices.net
    • syn221.syd4.hostyourservices.net
    • syn222.syd4.hostyourservices.net
    • syn231.syd2.hostyourservices.net
    • syn231.syd3.hostyourservices.net
    • syn231.syd4.hostyourservices.net
    • syn232.syd4.hostyourservices.net
    • syn241.syd2.hostyourservices.net
    • syn241.syd3.hostyourservices.net
    • syn241.syd4.hostyourservices.net
    • syn242.syd4.hostyourservices.net
    • syn311.syd2.hostyourservices.net
    • syn311.syd3.hostyourservices.net
    • syn311.syd4.hostyourservices.net
    • syn312.syd4.hostyourservices.net
    • syn321.syd2.hostyourservices.net
    • syn321.syd3.hostyourservices.net
    • syn321.syd4.hostyourservices.net
    • syn322.syd4.hostyourservices.net
    • syn331.syd2.hostyourservices.net
    • syn331.syd3.hostyourservices.net
    • syn331.syd4.hostyourservices.net
    • syn332.syd4.hostyourservices.net
    • syn341.syd2.hostyourservices.net
    • syn341.syd3.hostyourservices.net
    • syn341.syd4.hostyourservices.net
    • syn342.syd4.hostyourservices.net