Resolved

We've now resolved the incident. Thanks for your patience.

Identified

Our SMS vendor is experiencing an outage. We are waiting for further information from them on when this issue will be resolved.

Investigating

We are currently investigating an issue that is preventing 2FA codes via SMS from being sent.

In the meantime, please use any backup 2FA methods that you have set up, or contact our technical support team via Phone or LiveChat for alternative authentication methods.

Began at:

Affected components
  • Management Interface