We've now resolved the incident. Thanks for your patience.
Our SMS vendor is experiencing an outage. We are waiting for further information from them on when this issue will be resolved.
We are currently investigating an issue that is preventing 2FA codes via SMS from being sent.
In the meantime, please use any backup 2FA methods that you have set up, or contact our technical support team via Phone or LiveChat for alternative authentication methods.
We’ll find your subscription and send you a link to login to manage your preferences.
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
We’ll use your email to save your preferences so you can update them later.
Subscribe to other services using the bell icon on the subscribe button on the status page.
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We’ll no longer send you any status updates about Synergy Wholesale Service Status.