Recovering

We have identified that the issue is with one of our upstream providers (SuperLoop).

The issue has been mitigated from our end.

If your network connection runs through a SuperLoop connection, you may still experience issues.

Please reach out to our Technical Support team if you are still having issues.

Investigating

We are currently experiencing network connectivity issues that is affecting customers accessing their services.

Our Infrastructure team are investigating now.

We thank you for your patience, we'll keep this status updated.

Began at:

Affected components
  • Network
    • Melbourne Network
    • Sydney Network