Resolved

We've now resolved the incident. Thanks for your patience.

Investigating

Currently, our LiveChat provider is experiencing issues and has posted their own service status for their outages: https://status.livechat.com/

At this time, we are unable to support our customers via LiveChat due to these issues. We will continue to monitor the progress and update our status once the issues are resolved.

In the meantime, please reach out to our team by phone or via a support request as needed.

Thanks for your understanding.

Began at:

Affected components
  • Support Centre
    • LiveChat Support