A server has gone offline

We've now resolved the incident. Thanks for your patience.

We did confirm that the issue was hardware failure, and after replacing the hardware the server is back online.

If you have any issues going forward please reach out to our support staff.

Our technician has replaced the part in the server and the server is currently running diagnostics to confirm that it is back to 100% operation.

We expect everything to be back within 15 minutes.

We have been unable to access the server through OOB and have a technician attending onsite, we will update once we have more information.

We are currently investigating a server going offline. We will update once our technicians have more information.